Delivery

WHERE DO QD DELIVER?

Delivery Zones

 

Standard delivery

This is subject to availability, and excludes gift vouchers, international delivery destinations, and premium delivery services. Delivery charges are based on the weight of the product and you will be quoted a delivery price at the point of ordering. All our delivery options are available to Mainland England, Wales and parts of Scotland. We can deliver to the following areas at an additional cost; Isle of Wight, Isle of Man, Isle of Scilly, Scottish Highlands, Grampians and Northern Ireland. Deliveries to these areas may take a little longer than advertised in our delivery schedule. 

 

Delivery Schedule - The delivery table below applies to mainland England and Wales.

Max Weight Price Service Timescale
Working Days
Tracked
Service
Order
Cut Off
Delivery
Days
Delivery
Window
Maximum
Dimensions
2kgs £2.95 Royal Mail Packet 48 3 - 4 Days No Noon     Mon to Sat         8am to 6pm           61cm x 46cm x 46cm
2kgs £3.45 Royal Mail Packet 48 Tracked 3 - 4 Days Yes Noon Mon to Sat 8am to 6pm 61cm x 46cm x 46cm
2kgs £3.95 Royal Mail Packet 24 1 - 2 Days No Noon Mon to Sat 8am to 6pm 61cm x 46cm x 46cm
2kgs to 30kgs From £5.95 2 Day Express Tracked - DPD 48 1 - 2 Days Yes Noon Mon to Fri 8am to 6pm 60cm x 60cm x 60cm
2kgs to 30kgs From £6.95 Next Day Express Tracked - DPD 24 1 - 2 Days Yes Noon Mon to Fri 8am to 6pm 60cm x 60cm x 60cm
2kgs to 30kgs From £10.95 By Noon Next Day Express Tracked - DPD Noon 1 - 2 Days Yes Noon Mon to Fri 8am to 6pm 60cm x 60cm x 60cm
2kgs to 30kgs From £13.95 Saturday Tracked - DPD Saturday 1 - 2 Days Yes Noon Sat 8am to 6pm 60cm x 60cm x 60cm
2kgs to 30kgs From £19.95 10:30 Next Day Tracked - DPD 10:30 1 - 2 Days Yes Noon Sat 8am to 6pm 60cm x 60cm x 60cm

>30kgs Excluding Inoor Furniture

 

Indoor Furniture

 

Garden Buildings

From £9.95 Under £250 Spend

 

Free Over £250 Spend
From £9.95 Under £250 Spend

From £20

Supersaver Economy Freight

 

Supersaver Economy Freight

 

Supersaver Economy Freight

7 - 28 Days

 

7 - 28 Days

 

7 - 28 Days

No

 

No

 

No

Noon

 

Noon

 

Noon

Mon to Fri

 

Mon to Fri

 

Mon to Fri

8am to 6pm

 

6am to 4pm

 

8am to 6pm

Any Size

 

Any Size

 

Any Size

30kgs to 50kgs From £5.95 Over £250 Spend
From £8.95 Under £250 Spend
Tracked Bulk Freight - XDP Economy 3 - 5 Days Yes Noon Mon to Fri 8am to 6pm 120cm x 100cm x 150cm
30kgs to 50kgs From £7.95 Over £250 Spend
From £11.95 Under £250 Spend
Express Tracked Bulk Freight - XDP Overnight 1 - 2 Days Yes Noon Mon to Fri 8am to 6pm 120cm x 100cm x 150cm
30kgs to 50kgs From £9.95 Over £250 Spend
From £14.95 Under £250 Spend
By Noon Express Tracked Bulk Freight - XDP By 12pm 1 - 2 Days Yes Noon Mon to Fri 8am to 6pm 120cm x 100cm x 150cm
30kgs to 50kgs From £14.95 Over £250 Spend
From £24.95 Under £250 Spend
Saturday Tracked Bulk Freight - XDP Saturday 1 - 7 Days Yes Noon Mon to Fri 8am to 6pm 120cm x 100cm x 150cm
50kgs to 150kgs From £49.95 2 Person Lift Freight Tracked - XDP 2 Man 2 - 5 Days Yes Noon Mon to Fri 8am to 6pm 120cm x 100cm x 150cm
>500kgs From £39.95 Kirb Side Drop - Palletline 48 3 - 4 Days Yes Noon Mon to Fri 8am to 6pm 180cm x 100cm x 120cm

 

Service Exclusions

We are unable to deliver to Channel Islands, Shetland Isles, Europe or worldwide. BFPOS can be delivered to on request, please see the delivery map above for full details.

 

Free Furniture Delivery - We offer a hassle free home delivery guarantee for selected furniture products over £250*.

This service is applies to the following furniture ranges only; selected Cotswold Oak, Dovetale OakHolkham OakKansas Oak, London & MilanOakham Oak and Rustic OakWe will arrange with you a suitable delivery time, deliver to a room of your choice and dispose of the packaging (service exclusions apply*).

Free Furniture Delivery Service Exclusions* : The product information page on the website will show if a product is eligible for free delivery for orders placed on our website, a full range of product is shown here. The delivery to a room of your choice and disposal of the packaging (refered to as an enhanced delivery service) is subject to this delivery service booking slots being available. You can check the availability of the extended delivery service by calling us or emailing customercare@qdstores.co.uk prior to placing your order. From time to time we may not be able to offer this enhanced delivery service i.e. when we have a furniture promotion running or peak times throughout the year. This enhanced delivery service only applies to deliveries made to the following postcodes beginning with; AL, CB, CV, CO, CM, DN1 to DN12, DN14 to DN22, DN31 to DN41, DN55, HP, HU1 to HU18, HU20, IP, LE, MK, NG, NN, NR, LE1 to LE6, LE8 to LE10, LE17 to LE19, LE21, LE87, LN, LU, PE, RM, S1 to S14, S17 to S18, S20 to S21, S25 to S26, S32 to S33, S35 to S36, S40 to S45, S49, S60 to S66, S70 to S75, S80 to S81, S96 to S99, SG, SS, WF1 to WF17, YO25 and YO43. Our delivery team will call you in advance to book a suitable day and if applicable a time slot for delivery, the delivery will be made between Monday to Friday (subject to delivery slot availability). For orders placed in-store, the store team will confirm a delivery date and time slot (subject to delivery slot availability) prior to delivery.

 

Charges & Options

We constantly strive to update and improve our delivery services to offer you competitive rates and secure delivery. The contents of your order and your delivery address area will determine which delivery services are used. Please note we do not deliver to Post Office boxes or to shipping agents for onward shipping outside of the United Kingdom. We can only deliver to some BFPOs. Please contact us prior to purchase for full details. Delivery charges and service options will be presented at the checkout stage. There may be occasions where an item that you have ordered is temporarily out of stock. We will endeavour to notify you via e-mail or contact you by phone within one working day of any out of stock items. If you have ordered items that show delivery usually within 7 working days or items with a delivery time of 2 weeks or more, we'll call you to discuss delivery, unless we have given you the option to select a delivery date during checkout. We cannot guarantee delivery within our usual timescales to a small number of remote rural areas. See the section on Service Exclusions above for more details. 

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